Project 12: A dozen demands

Update Realm

Update to the latest minor version of Realm.

At the time I write this, it's 0.89.8.

 "dependencies": {
    "@redocly/realm": "0.89.8"
  }

Purchase decision

The boss needs you to work on a different project soon, and plans to hire someone without any Redocly experience to take over the project. The boss has a concern if a new hire can actually learn Redocly and get productive without your help. Sometimes the boss acts on little information, but this time the boss hired a user research firm to find out if new users can learn and understand Redocly.

The boss has already told the Redocly sales rep that unfortunately you have to move to a different project soon, and they are hiring someone new to take the developers API project to completion. The boss was looking to negotiate a discount, but instead Redocly offered to fix a dozen of the new user usability issues identified by the researchers.

The researchers interviewed over a dozen target users. They recorded each interview. They also created a summary document for each interview. They didn't synthesize the summary or create a list of common issues.

The boss asked you to verify if it makes sense to purchase the Realm subscription for 3 users.

Your task

1. Review research interviews:

   • Choose at least two research interviews (at random because the boss has other people viewing at random too) and watch the videos in their entirety.
   • Discuss with your teammate.
   • (The boss left a link in the #phronesis slack channel)

2. Review researcher summaries:

   • Review the researcher summaries for the two videos you watched. Did you learn something interesting from the video not mentioned in the summary? If so, what was it?
   • Review the other researcher summaries. Select one more that you want to watch the video for based on the summary.
   • (The boss left a link in the #phronesis slack channel)

3. Review pricing page:

   • Calculate the price for 3 users. (Someone mentioned to me Redocly has multiple products and plans -- you'll need to figure out which ones to buy.)
   • (The boss left a link in the #phronesis slack channel)

4. Summarize the summaries:

   • This task is so boss!

5. Dozen issues:

   • Create a list of the top 12 issues for Redocly to address.
   • Add this list to your website as a stand-alone page.

6. Buy or not:

   • Add a section to that webpage with the price for 3 users.
   • Add a section with heading "Purchase recommendation" and fill out your recommendation to buy or not to buy.
   • Also, include your analysis if you think the new user would be successful even if Redocly didn't address the dozen issues.

Debrief

Debrief on your experience.

• What made you smile?
• What did you find confusing?